Outreach in progress
We prepared 17 personalised messages for people who run hardship, customer, data or research work. Each one asks for 10 to 15 minutes to understand their current process and challenges. We never ask for customer data.
Who we are contacting
Western Australian utilities and the network
They own the problem in WA: Synergy, Horizon Power, Water Corporation and Western Power.
WA research and community voices
Researchers and advocates who study utility hardship and energy insecurity in heat.
National retailers and experts
Teams that already identify vulnerable customers with data, and specialists in payment-risk modelling and heat-risk data.
International projects
UK teams running live projects on fuel poverty and smart-meter data.
Status
| Stage | Count | Date |
|---|---|---|
| Messages prepared | 17 | 17 Oct 2026 |
| Sent | [TO CONFIRM] number sent | [TO CONFIRM] |
| Replies | [TO CONFIRM] number of replies | [TO CONFIRM] |
| Conversations held | [TO CONFIRM] number held | [TO CONFIRM] |
We only name an organisation here once it has agreed to be named.
A project developed through GreenTech Hub's GreenSpark innovation program, Perth, 15 to 30 October 2026.
Team Connect is an independent student and early-career team. Organisations named on these pages are referenced from public sources or our own conversations; naming them does not mean they endorse, partner with or have reviewed this project.
Last updated: 17 October 2026